FAQ

  • Technological advances: Advances in chemistry and automotive detailing products have led to the development of effective waterless cleaning solutions which are biodegradable and environment friendly with zero 'toxic runoff' or water pollution.
  • Environmental Awareness: With increasing concerns about water scarcity and environmental sustainability, people are becoming more conscious of their water usage. Traditional car washes can uses (50 – 450 liters) per wash, depending on the type of car wash facility and method.Waterless car cleaning eliminates the need for this substantial water consumption and offers an eco-friendlier alternative.
  • Regulatory Compliance: In some regions, water restrictions and regulations by local municipalities have led to the promotion of waterless car cleaning as a way to reduce water usage and pollution.
  • We are eco-conscious and use products that are made of mainly natural ingredients and are biodegradable, thus minimizing environmental impact.

    If you are getting only your exterior washed, then no. Our “gigkar app” will keep you updated on the progress of your wash. If you are getting the interior cleaned as well, you just have to ensure that the service professional can have access to the inside of the car. When you receive OTP notification please provide it to the professional for confirmation, you can thenunlock the door with your key. Or, our professional can collect the key and return the key once the job is complete.

    No. Our washing carts are fully equipped, and we bring all the necessary resources to complete the job.

    It is advisable to remove all personal belongings and valuables from your vehicle. We want to focus on making your car interior look awesome. We are not responsible for loss of any personal belongings and valuables.

    Simply book and we come to you whether its home, office, hotel, supermarket, carpark or local market. We value your time and clean anywhere you park within our service area.

    We pride ourselves on using biodegradable, eco-friendly, acid and silicone free solutions which are not harmful to the environment or your vehicle.With a deep commitment to sustainability, we are paving the way to reduce the environmental impact and the global footprint each time you book your car wash through us.

  • Water conservation: In India there around 300 Million cars and the numbers are only going to increase. With an average 25 – 50 Liters to used wash a car amount to 180 billion Liters of water wasted annually. With our waterless &dropless washing techniques we help save 50L of fresh water per wash.
  • Reduced Runoff:With traditional car washes, the runoff water often contains pollutants that can harm the environment. Our waterless car wash products are designed to encapsulate dirt and grime, preventing them from running off and contaminating water bodies, reducing the risk of water pollution.
  • Ecological Products: We are eco-conscious and use products that are made of mainly natural ingredients and are biodegradable, thus minimizing environmental impact.
  • If you are getting only your exterior washed, then no. Our “gigkar app” will keep you updated on the progress of your wash. If you are getting the interior cleaned as well, you just have to ensure that the washer can have access to the inside of the car. When you receive OTP notification please provide it to the professional for confirmation, you can thenunlock the door with your key. Or, our professional can collect the key and return the key once the job is complete.

    Our waterless solution consists of carnauba wax and 20 major active ingredients which shields the paint from oxidation, UV rays, acid rain residue, tar, road grime, bird droppings and pollution that can cause fading, discoloration and damage over time.

  • Paint Protection: Lifts dirt and grime from the car's surface without damaging the paint.
  • Scratch protection: No risk of swirl marks and fine scratches that occur with traditional washing.
  • No water spots: No water spots caused, as is a common issue after traditional car washing.
  • Longer Shine: Streak-free finish and long-lasting clean surface.
  • Surface protection: Protects the car surface against acid rain residue, tar, road grime, bird droppings and pollution.
  • Prevents discoloration: Stops damage from oxidation and UV rays which cause fading, discoloration and damage over time.
  • Eco-friendly: Our waterless solution is environmentally friendly and has Zero toxic runoff or water pollution
  • Saves 50 litres of fresh water per wash: In the traditional car washing model, on an average 50 – 100 litres of fresh water is wasted. With our waterless &dropless washing techniques we help save 50 litres of fresh water per wash.
  • Our high-quality electrically charge nano solution encapsulates and emulsifies the dirt particles and lifts them off the surface, allowing it to be safely wiped away without scratching the paint.

  • Preparation: Park the car in a shaded area, away from direct sunlight. This helps prevent the cleaning solution from drying too quickly and leaving streaks.
  • Dust Removal: Use a microfiber cloth or duster to gently remove loose dust and debris from the car's surface. This step minimizes the risk of scratching the paint during the cleaning process.
  • Spray the Waterless Cleaning Solution: Spray the waterless car wash solution onto a small section of the car's surface. The cleaning solution is specifically designed to encapsulate and lift dirt and grime from the paint.
  • Wipe with Microfiber Towel: Immediately after applying the solution, use a clean and soft microfiber towel to gently wipe the sprayed area in straight lines. The microfiber towel will help lift and trap dirt, dust, and grime from the car's surface without scratching it. Fold the towel to expose a clean surface frequently to avoid spreading dirt.
  • Repeat: Continue spraying and wiping one section at a time until the entire car is cleaned. It's essential to work in small sections to ensure that the cleaning solution doesn't dry on the surface.
  • Buffing: After wiping the car with the waterless solution, we use a separate dry microfiber towel to buff the paint to a shine, leaving a clean and glossy finish.
  • Unfortunately, not all stains can be removed. Set-in stains, oil-based stains, & stains that have been there for a long time are very difficult to remove. However, we use various products and methods to remove stains and most come out or become significantly dull.

    No. Our high-quality electrically charge nano solution encapsulates and emulsifies the dirt particles and lifts them off the surface, allowing it to be safely wiped away without scratching the paint.Our professionals go through a rigorous training process to deliver outstanding services.

    In most cases, we will clean vomit, dog poop, and other disgusting stuff that sometimes lands in your car. However, out of respect for our professionals, we do request you to clean your car before booking the services.

    Waterless external car wash is most effective for lightly soiled vehicles and alternate day cleaning. For heavily soiled cars or cars covered with mud, it's generally recommended to use a traditional car wash method with water to ensure a thorough cleaning.

    It all depends on the size of your car and service selected. On an average it takes 15– 20 minutes for exterior cleaning and 40 – 60 minutes for interior and exterior cleaning.

    We will send you an email, text or in-app notification confirming your appointment. A professional will be assigned one hour before your appointment time.Our “gigkar app” will keep you updated with the status of the booking.

    Yes. You can pause your scheduled subscription services for a specific time period. However, we request you to please update in the app 24 hours before the start of the scheduled services so that it is timely reflected in our automated scheduling system. No pausing of Services is allowed within 24 hours of the scheduled appointment time. For more details lease check our Terms and Conditions.

    You may pause your scheduled subscription Services up to 24 hours before the scheduled appointment time. The paused subscription Services will be adjusted in next month’s subscription bill after deducting the pausing fee amounting to 5% of the totalService feepaid excluding GST.If for some reason you did not take our subscription the next consecutive month, then the amount accrued from paused subscription services from previous month will lapse.For more details lease check our Terms and Conditions.

    In case of one-time services, ifyou or your car is not present at the service location requested by you or we are not able to access your vehicle at the scheduled appointment time, then you will be charged the full amount of the Service fee. No refunds will be applicable for missed scheduled appointments. In case of subscription, if your car is not present at the service location requested by you or we are not able to access your vehicle at the scheduled appointment time, then that particular service appointment will be marked as completed and no refunds will be applicable for that particular service appointment.

    You may cancel your scheduled service anytime. Cancellation charges are applicable. In case of subscriptionservices, if you have consumed at least one scheduled appointment service no cancellation is allowed. For more details lease check our Terms and Conditions.

    Every time you refer a friend or co-worker you will earn points only on completion of the first service booked by your friend or co-worker you referred.For more details lease check our Terms and Conditions.

    We carefully vet, do thorough background checks and train before onboarding professionals to deliver outstanding services and provide seamless user experience from start to finish.

    Our scheduling system equally distributes services based on location, time, length of service, and availability of our professionals. All our professionals are equally trained and competent.As a result, we do not accept such requests, in order to provide all of our customers with the best availability.

    We use a third-party payment gateway processor (BillDesk) to bill you through your selected mode of payment. As a completely cashless service we accept the following payment methods.

  • Credit and Debit Cards including Visa, Mastercard and AMEX.
  • UPI
  • Net Banking
  • Wallet / Cash Cards
  • Invoices and receipts are available in the “gigkar app” and are super easy to download.

    If you wish to change your mobile number then please write us an email with your request and send it to support@ineedgig.com.

    Cancellations made up to one hour before the scheduled appointment timewill incur a cancellation fee amounting to 10% of the total Service fee paid.Cancellations made within one hour will incur a cancellation fee amounting to 20% of the total Service fee paid. You will be refunded the remaining amount after deducting the cancellation feeand GST.In case of subscriptionservices, if you have consumed at least one scheduled appointment service no cancellation is allowed. For more details lease check our Terms and Conditions

    If you are due a refund, we will process this immediately and you should expect to see it on your bank statement within 5 –10  working days.In case you do not receive your refund then please contact us at support@ineedgig.com.

    Yes. We have a standard offering for all personal cars which fall in the below segment. Segment Car Type A Mini hatchbacks B Small hatchbacks C Small sedans D Mid-sized sedans E Executive luxury cars M Muti-purpose vehicle (MPVs) J Sport utility vehicle (SUVs) Crossover Crossover hatchbacks

    Ineedgig services Pvt.Ltd.

    House No: 5-c 86,
    Nariman Chauraha, Kathgodam,
    Haldwani, Nainital.
    Uttarakhand – 263126

    About

    Email : info@ineedgig.com

    Tel: +91 8791730900

    Monday - Saturday

    5:30 AM - 1:00 PM